
From journey to impact lever
We link qualitative reality, behavioural science and data into one continuous chain. First we understand the actual stages, the language and the emotions along the way. Then we map the decision points, for patients and clinicians alike. Behavioural science explains why each decision point is decided the way it is. Data shows how large the gap is, and where. The final question is which lever promises the greatest impact, measured by the size of the gap and by how far it can be influenced.


